Aspect ratio issues

[Trendyh]

Hi all, could anybody help with my first Video it was rejected for "Aspect ratio issues" no further explanation or what fixes I can do to retify this issue, so next is to plead for help.
I uploaded the video at 720x576 is this the problem.
Can anybody explain what this means and how to fix it. :confused:
Thanks in advance to all who help me,
Wendy

[Trainshooter]

I checked the aspect ratio my program uploads at which is 4:3. Check to see if the program you're using can be set to that and try it again...

[Wizzo]

Are you shooting widescreen ?

See my thread on 16:9 Widescreen Videos. I guess the site has started rejecting widescreen vids that are not formatted to play in 4:3 format within a 'letter box' (ie black stripes top and bottom)