Old 10-03-2010, 07:55 AM   #1
shanedeemer
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Default Camera back from repair - now light steaks: what's up?

A friend of mine got his camera back from repair. They say they replaced the whole thing and gave him a new 'refurbished' camera.

With this 'new' camera, every photo he takes has streaks, either horizontal or vertical throughout any headlight, tail light, destination board, etc. His old camera did not do this.

This photo of a CTA bus is the best one I could find - note the streaks from the bus headlights. On the CTA train, obviously there are some motion steaks, but what's causing the horizontal ones?

Any advice will be greatly appreciated.
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Old 10-03-2010, 08:42 PM   #2
Chris Z
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Your CTA picture was shot with a Canon Powershot SX120 IS at 1/15th of a second with flash at F/2.8. I think the result would be expected.

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Old 10-03-2010, 10:56 PM   #3
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A picture would help
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Old 10-03-2010, 11:40 PM   #4
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We went out and took some daytime photos today; this one shows the problem the best. Note the sun reflection off the bus window and the way the sun reflection shoots throughout the image, effectively ruining it. [See thumbnail]

What is causing this, and what can be done to prevent it? The same shot when taken with my Digital Rebel does not have these streaks, and his camera did not do this before it was sent in for repair.
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Old 10-03-2010, 11:50 PM   #5
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Looks like it may may be a dirty lens or something. Plastic lens? Just a hunch.

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Old 10-04-2010, 01:28 AM   #6
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Filter????
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Old 10-04-2010, 04:39 AM   #7
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Camera is 'brand new refurbished' right out of the box. Started doing this right away.
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Old 10-04-2010, 01:13 PM   #8
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The lens could still be dirty and you didn't answer the question about the filter. I don't know anything about these cameras, but if it wasn't doing it until you sent it to Canon and now it's doing it, shouldn't you be calling Canon about it?
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Old 10-05-2010, 06:58 AM   #9
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The camera was sent in to Canon for a shutter problem, and instead of fixing it, Canon sent a "new refurbished camera."

The refurbished camera is doing this right out of the box - it has not had time to get dirty and there are not filters involved.

I'm just trying to help out a less fortunate friend that can't afford a DSLR. I've been shooting with EOS equipment for 20 years now, and this Powershot is new to me too...

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Originally Posted by Joe the Photog View Post
The lens could still be dirty and you didn't answer the question about the filter. I don't know anything about these cameras, but if it wasn't doing it until you sent it to Canon and now it's doing it, shouldn't you be calling Canon about it?

Last edited by shanedeemer; 10-05-2010 at 07:02 AM.
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Old 10-05-2010, 10:55 PM   #10
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What on earth is the question here? Send that damn thing back; it's obviously defective.
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Old 10-07-2010, 05:37 PM   #11
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Thank you for helping me confirm it is an equipment problem and not a technique problem.

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What on earth is the question here? Send that damn thing back; it's obviously defective.
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